Expanding West: How Hemisphere’s New Vancouver Office Strengthens Canada’s Supply Chain

"This move to Vancouver reflects our commitment to growth and innovation, allowing Hemisphere Freight to better serve clients and build meaningful partnerships nationwide."   Lisa McEwan, COO & Co-Owner

"From Toronto to Vancouver, this expansion strengthens our national presence, enhances our service capabilities, and foster strong, long-term partnerships."   Charles Grybowski President & Co-owner 

Canada’s West Coast has long been the country’s gateway to global trade, a vital link connecting Canadian businesses with key markets across the Pacific. With the launch of Hemisphere’s new Vancouver office, our team is proud to bring decades of customs brokerage and freight forwarding expertise even closer to importers and exporters in Western Canada. 

From agriculture and retail to manufacturing and technology, businesses in British Columbia depend on fast, compliant, and reliable cross-border logistics. Our expansion west is more than a new address, it’s a strategic move designed to support local clients with the personalized service, industry knowledge, and 24/7 support that have defined Hemisphere for over 40 years. 

Why Vancouver Matters to Canadian Trade 

Vancouver is one of the most important trade gateways in North America. As the country’s largest port, it connects Canada to more than 170 global markets and handles hundreds of billions of dollars in goods each year. 

The Port of Vancouver is also a hub of activity for importers and exporters who rely on efficient logistics to keep their supply chains running. Having access to a trusted customs broker in Vancouver allows businesses to move shipments across the border faster while staying fully compliant with CBSA and CARM requirements. 

Our Vancouver office gives clients local expertise at the source, specialists who understand port operations, freight coordination, and regulatory updates that can impact trade across the Pacific and beyond. 

A Legacy of Customs Brokerage Expertise 

For over four decades, Hemisphere has been a trusted partner for Canadian importers and exporters, providing comprehensive customs brokerage services and freight solutions designed to simplify complex trade processes. 

What began as a small team focused on personalized customs support has grown into a national network serving clients from coast to coast. Our continued investment in technology, compliance, and client relationships has allowed us to deliver consistent results, no matter how trade regulations or market conditions evolve. 

Expanding into Vancouver is a natural continuation of that legacy. It allows us to bring our experience and proven service model to businesses across Western Canada that need reliable, transparent, and responsive customs support. 

Local Expertise, Backed by National Strength 

The new Vancouver office reflects Hemisphere’s broader mission: to provide the right balance of national reach and local insight. By combining our established presence in Ontario and Atlantic Canada with a growing Western base, we can deliver seamless service across every trade region. 

Our Vancouver customs broker team offers comprehensive support for importers and exporters, including: 

• Electronic customs clearance through the Canada Border Services Agency (CBSA) 

• CARM registration and compliance assistance 

• Tariff classification and duty recovery 

• Documentation review and audit preparation 

• Coordination with freight forwarding and last-mile delivery 

This integrated approach ensures clients receive consistent communication, accurate documentation, and on-time delivery, every time. 

Building a Stronger, More Connected Supply Chain 

Today’s trade environment demands both precision and agility. Global supply chains have become increasingly complex, with shifting regulations, new technologies, and evolving consumer demands. Businesses that import or export through Western Canada need partners who can anticipate challenges and adapt quickly. 

By establishing a permanent presence in Vancouver, Hemisphere strengthens Canada’s supply chain from coast to coast. Our local specialists collaborate with national teams to coordinate cross-country shipments, streamline customs processes, and reduce clearance times — all while maintaining the compliance standards our clients depend on. 

The result is a smoother, more resilient logistics network that supports growth, minimizes risk, and keeps businesses moving forward. 

Personal Service That Defines Hemisphere 

While many logistics providers rely heavily on automation and generic service models, Hemisphere remains committed to a people-first approach. Every client works directly with a dedicated customs specialist who understands their business, communicates proactively, and provides real-time updates. 

This personal service backed by decades of industry experience has always been at the core of our success. Whether you’re importing raw materials through the Port of Vancouver or exporting finished goods to Asia, our experts ensure that each shipment is handled with precision, care, and transparency. 

Supporting Compliance and Growth in a Changing Trade Landscape 

With CBSA modernization and CARM implementation reshaping Canada’s customs processes, businesses need partners who can help them stay ahead of regulatory changes. Our Vancouver team keeps clients informed and compliant by monitoring updates, providing training, and offering hands-on assistance throughout the transition. 

As part of our ongoing commitment to excellence in customs brokerage services, we continue to invest in technology and expertise that make trade more predictable and efficient. From digital document management to data-driven insights, Hemisphere ensures that clients have the tools and knowledge they need to thrive in a competitive global market. 

Looking Ahead 

The launch of our Vancouver office represents more than growth, it’s a reflection of Hemisphere’s dedication to supporting Canadian businesses wherever they trade. 

As we expand west, we remain focused on our core mission: simplifying international logistics, ensuring compliance, and providing service that’s both reliable and personal. 

If your business is seeking a trusted brokerage services in Vancouver that understands the local landscape and global supply chain, our team is ready to help you move forward with confidence. 

Talk to a Specialist Connect with our Vancouver office today to learn how Hemisphere can streamline your customs process and help your business trade with confidence. 

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